Privacy Policy

1. Scope and purpose

This Privacy Policy explains how Hotelreview Craft Inc. collects, uses, discloses, stores and protects personal information when you visit or contact our independent casino hotel review website. It applies to visitors, newsletter or community participants, people who submit inquiries, and anyone who communicates with us about our Canadian editorial content.

Hotelreview Craft is an informational publisher. We review accommodation, service, accessibility, amenities and public entertainment information associated with casino hotel destinations. We are not a casino operator, hotel operator, travel agency, booking platform, payment processor or gambling service, and this website does not accept wagers or process hotel reservations.

2. Administrator and contact

The organization responsible for the personal information processed through this website is Hotelreview Craft Inc., located at 220 Bay Street, Suite 1400, Toronto, Ontario, M5J 2W4, Canada. Privacy questions, access requests or complaints may be sent to info@hotelreviewcraft.com or made by telephone at +1 (416) 555-0198.

For Canadian privacy matters, we apply the principles of accountability, identifying purposes, consent, limiting collection, limiting use and retention, accuracy, safeguards, openness, individual access and challenging compliance. Where the GDPR applies because we offer information to or monitor visitors in the European Economic Area, we also provide the rights and lawful-basis information described below.

3. Information we collect

Information you provide directly may include your name, email address, the text of an inquiry, review-related feedback, accessibility needs you voluntarily describe, and any other details you choose to include. Please avoid sending payment-card details, government identifiers, health records or other sensitive information through the contact form.

Technical information may include IP address, browser type, device category, operating system, referring page, approximate region, language, screen size, requested URL, date and time of access, error information and basic server logs. The current static casino hotel guide does not require an account and does not intentionally use advertising trackers.

If you correspond with us, we may retain the communication, our response, relevant consent records and a limited audit trail needed to resolve the inquiry, protect the website or demonstrate compliance.

4. Purposes and lawful grounds

We use personal information to answer questions, manage editorial feedback, maintain the casino hotel review service, correct inaccurate content, prevent misuse, diagnose technical errors, secure the website, maintain business records and comply with applicable law.

Under Canadian law, processing is based on meaningful consent where consent is required, and on purposes that a reasonable person would consider appropriate in the circumstances. Under the GDPR, the applicable grounds may include consent, steps requested before entering a contract, compliance with legal obligations, and legitimate interests such as operating a secure informational website, responding to visitors and defending legal claims. We balance legitimate interests against the rights and expectations of the individual.

We do not use contact-form details to make solely automated decisions that produce legal or similarly significant effects. We do not sell personal information.

5. Consent and choices

By voluntarily submitting the contact form, you consent to our use of the supplied details to respond. Consent may be withdrawn for future processing by contacting us, subject to legal or operational limits. Withdrawal does not affect processing already completed on a valid basis.

The site is designed so that core casino hotel review content remains available without optional marketing cookies. Browser controls may be used to block or delete local storage and cookies. Where consent is legally required before an optional technology is activated, we will request it through an appropriate notice.

6. Disclosure and service providers

We may disclose limited information to hosting, security, technical support, email and professional advisers only where needed to provide and protect the service. Providers are expected to process information under appropriate confidentiality, security and data-protection obligations.

Information may also be disclosed where required by law, court order or lawful regulatory request; to investigate fraud, security incidents or misuse; to protect rights and safety; or as part of a corporate transaction subject to suitable safeguards. We do not share inquiry data with casino hotels merely because their properties are discussed in our editorial reviews.

7. International transfers

Our company is based in Canada. Depending on hosting and communication providers, information may be processed in Canada or another country where service providers operate. Foreign authorities may be able to access information under local law.

For transfers subject to the GDPR, we use a lawful transfer mechanism where required, such as an adequacy decision, approved standard contractual clauses or another permitted safeguard. You may contact us for information about the relevant safeguard, subject to confidentiality restrictions.

8. Retention

We keep personal information only as long as reasonably necessary for the identified purpose, including responding to a request, maintaining accurate editorial records, meeting legal obligations, resolving disputes and enforcing agreements. Routine inquiries are reviewed periodically and deleted or anonymized when no longer needed.

Server logs are retained for a limited period appropriate for security and troubleshooting. Backup copies may remain for a short additional cycle before secure deletion. Anonymized statistics that no longer identify a person may be kept for longer.

9. Security safeguards

We use administrative, technical and physical safeguards proportionate to the sensitivity and volume of information, including access restrictions, secure hosting configurations, software maintenance, data minimization, backups and incident response procedures. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

If a breach of security safeguards creates a real risk of significant harm under applicable Canadian law, we will report it to the Office of the Privacy Commissioner of Canada, notify affected individuals as required and maintain required records. GDPR notifications will be made where its thresholds and timelines apply.

10. Your rights

Depending on the law that applies, you may request confirmation of whether we hold personal information about you, access to that information, an explanation of its use and disclosures, correction of inaccurate information, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent and complain to a supervisory authority.

We may need to verify identity before fulfilling a request. Access may be limited where disclosure would reveal another person’s information, confidential commercial information, legally privileged material, or where another lawful exception applies. We will explain a refusal where permitted and respond within the applicable legal timeframe.

Canadian individuals may raise concerns with the Office of the Privacy Commissioner of Canada after first giving us a reasonable opportunity to address the issue. Individuals in the EEA or United Kingdom may complain to the data-protection authority responsible for their place of residence, work or the alleged infringement.

11. Children and age-sensitive content

The website is intended for adults researching hotel destinations and is not directed to children. We do not knowingly collect personal information from children through the casino hotel inquiry form. A parent or guardian who believes a child supplied information should contact us so that we can assess and remove it where appropriate.

Editorial references to gaming areas are informational. Visitors must comply with the age restrictions and laws applicable at the destination.

12. Accuracy, external links and updates

We take reasonable steps to keep personal information accurate for the purposes for which it is used. You may notify us of a correction. External hotel, regulator or destination links are controlled by third parties with their own privacy practices; this policy does not govern those sites.

We may update this policy when our practices, technology or legal obligations change. The revised version will be posted with a new effective date. Material changes may be highlighted on the website where appropriate.

A casino hotel named in an article remains an independent third party. A casino may operate its own website and privacy notice. We do not send contact-form information to a casino, and reading casino content does not create a customer relationship with a casino operator. Any casino property you contact will process information under its own rules.